CONTMAN Workflow is an intuitive tool for improving and optimizing documents flow processes in an enterprise.

Implementation of CONTMAN Workflow enables entrepreneurs to gain real benefits resulting from shortening the service time of individual business processes - by their optimization and automation. Proper modeling of enterprise business processes translates to shortening processing time and increasing flexibility of operations. From economic point of view this means the increase of productivity, competitiveness and better utilization of business resources.

CONTMAN Workflow is CONTMAN’s own product, created entirely in Poland. Full control of the product, together with its flexibility, enables easy accommodation to the requirements of any organization. Additionally the workflow system is fully integrated with electronic documents archive CONTMAN Archive and is one of the main components of CONTMAN DIRECTOR platform. Thanks to this integration and common user interface it is possible to access all required data easily and effectively.

CONTMAN Workflow effectively supports team working through automation, tracking of business processing and granting the users access rights to documents and particular business operations.

CONTMAN Workflow enables easy configuration of business processes, events initiating next steps and documents required at each stage of work.

The most important features of the solution:

• automatic initiation of business processes – the initiation of processes is performed at the time of storing the document in electronic documents archive (scanning, fax, email, file import, etc.) or at the time of performing certain operations on documents in archive (e.g. change of values of the indexes describing the document).
• registration and notification – CONTMAN Workflow registers the state of the cases and informs the participants of the process about relevant changes.
• hierarchy modeling – CONTMAN Workflow enables modeling of the organizational structure of the enterprise, by flexible manipulation of roles, user dependencies and including those data during execution of business process.
• rich integration options – CONTMAN Workflow enables integration with 3rd party systems using own API or WebServices interfaces. CONTMAN Workflow is prepared for integration with any accounting system and other integrated systems, such as SAP, ComArch Egeria, Oracle, JD Edwards, Sage Symfonia, etc.
• automatic task scheduling and supervision – CONTMAN Workflow enables automatic assignment of particular tasks to appropriate workstations in appropriate time and professional control of the time devoted to performing particular business tasks.
• notifications – system can notify users about pending tasks (email, sms, etc.) and about closing deadliness. Escalations about exceeded time of case processing to higher organizational levels or to particular users are also supported.
• history analysis – effective and complete analysis of order processing history in particular process instance.
• tight integration with CONTMAN Archive system – one common environment enables fast and comfortable access to both tasks and documents stored in the archive, making the work more effective.

Moreover, each process defined in the system supports:

• indicating and defining additional tasks to perform at each stage of process realization,
• defining conditions and terms of realization of individual tasks,
• indicating additional personnel responsible for realization and confirmation of individual tasks and possibility to define alternative processing path,
• easy personnel substitution management by dynamic redirection of tasks to other users,
• possibility to attach additional attachments (documents from archive) at each stage of the process,
• possibility to define automatic steps

Sample implementations of processes realized and optimized by CONTMAN Workflow include:

• acceptance and accounting of incoming invoices,
• applications and agreement management in financial sector (banking, insurance),
• personnel leave applications management,
• process of creating and internal verification of offers,
• customers complaints management,
• budgeting process for individual business units,
• agreement creation and acceptance management,
• employees applications and cases management (intranet).

CONTMAN Workflow operates successfully in various sectors of economy, e.g. banking, insurance, distribution, production. It enables full accommodation to specific conditions of the enterprise operations as a whole.

CONTMAN as the solution vendor guarantees full support for all Customers’ requirements, related to system functionality and implementation of particular processes.

We can ensure experienced resources dedicated to execution of tasks of key importance for our Partners and Customers.